Refund policy
Return & Refund Policy
Thank you for shopping with us! We want you to love your purchase, but if you're not completely satisfied, we're here to help.
Returns
- You may return most new, unused items within 7 days of delivery for a full refund or exchange.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- We do not accept returns on final sale items, intimates, or custom orders.
- To initiate a return, please contact us at customer.mylittlestore@gmail.com with your order number and reason for return.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping method to ensure safe delivery.
Refunds
- Once we receive and inspect your return, we will notify you by email.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping fees are non-refundable.
Exchanges
- If you need to exchange an item for a different size or color, please email us at customer.mylittlestore@gmail.com to check availability.
- Exchanges are processed as a return + new order to ensure faster turnaround.
Damaged or Incorrect Items
- If your order arrives damaged or incorrect, please contact us within 2 days of delivery. Include your order number and a photo of the issue so we can resolve it quickly.
Need Help?
If you have any questions about our return and refund policy, don’t hesitate to reach out to us at:
📧 customer.mylittlestore@gmail.com
💬 Or message us directly through our website’s contact form.